Return & Refund Policy

1. Return & Exchange Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, you can request a return or exchange under the following conditions:

• Return Window: Within 7 days of delivery.
• Condition of Product: Items must be unused, undamaged, and in original packaging with all tags attached.
• Non-Returnable Items: Perishable goods, personal hygiene products, and customized items.

2. How to Initiate a Return?

Follow these simple steps:

1. Go to "My Orders" and select the item you want to return.
2. Our team will review the request within 24-48 hours.
3. Choose a pickup or drop-off option.
4. Refund/exchange is processed within 5-7 business days.

3. Refund Policy

Payment Method	Refund Processing Time
Credit/Debit Card, UPI, Wallets	5-7 Business Days
Cash on Delivery (COD)	Store credit or bank transfer (7-10 days)
Store Credit	Instant refund in your store wallet

4. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery with images/videos for verification. We will provide a replacement or full refund.

5. Cancellation Policy

• Before Shipping: Orders can be canceled within 24 hours for a full refund.
• After Shipping: Cancellations are not possible, but returns can be requested after delivery.

6. Contact Us for Support

Email:

Phone:

Address: